Question 1

How do customers join?

Accepted Answer

Customers join instantly by scanning a QR code or messaging your business on Messenger or Telegram. Their digital membership pass is created automatically with zero app downloads.

Question 2

Do customers need to install an app?

Accepted Answer

No separate customer app is required. Members access their QR membership pass, point balance, and rewards directly through Messenger, Telegram, or any mobile browser.

Question 3

How does QR checkout work?

Accepted Answer

The customer presents their QR pass on their phone. The cashier scans it with a phone, tablet, or barcode scanner, enters the transaction amount in MMK, and points update immediately in under 5 seconds.

Question 4

Can we use NFC cards?

Accepted Answer

Yes. You can start 100% digital with QR codes and add physical NFC membership cards whenever you are ready. Both physical NFC cards and digital QR passes connect to the exact same customer account and point balance.

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